Healthcare and Medicine Reference
identified. Fault lines are the problems that sometimes occur among a
diverse workforce where culture, gender, race and ethnicity may actually
inhibit the team from coming together and working effectively. The
material presented isn't meant to discourage diversity but to make the
reader aware of some of the underlying problems that exist in a culturally
and ethnically diverse workforce and to resolve issues as they arise to pre-
vent the team from failing. A case is provided showing what happens
when professionals fail to work together as a team. By way of a case study,
you were asked to consider the problem of non-professional staff mem-
bers failing to provide coverage when a staff member was absent,
impact on provision of services, and the possible cause.
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