Healthcare and Medicine Reference
In-Depth Information
Table 2.1 Percentage of Workers, by Occupation, who are Satisfied with their Work
Occupation
Percent satisfied
The Top 10
Clergy
87
Firefighters
80
Physical therapists
78
Authors
74
Special education teachers
70
Teachers
69
Education administrators
68
Painters and sculptors
67
Psychologists
67
Security and financial services salespersons
65
Operating engineers
64
Office supervisors
61
The Bottom 10
Laborers, except construction
21
Apparel clothing salespersons
24
Handpackers and packagers
24
Food preparers
24
Roofers
25
Cashiers
25
Furniture and home-furnishing salespersons
25
Bartenders
26
Freight, stock, and material handlers
26
Waiters and servers
27
Source : Bryner (2007) .
with the satisfaction they experience from the work itself rather than the
salary and benefits they receive. Herzberg (1973) argued that intrinsic
aspects of the work (whether the work itself gives you pleasure) leads to
being satisfied, while extrinsic aspects of the job such as salary and benefits
prevent workers from being dissatisfied. In order for salary and benefits to
keep workers from being dissatisfied they must regularly increase. Failure
to do so leads to job dissatisfaction.
Herzberg's contribution to our understanding of job satisfaction is that
the motivation to work hard, and ultimately job satisfaction, comes from
within. The organization's task is to utilize workers in ways that facilitate
their internal motivation, or the satisfaction derived from the work itself
and the contribution they make to the organization. This crucial finding
offers management a better way to use people by hiring workers who are
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