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staff from a community-based social service agency (FIBCO Family
Services Inc.) interviewed workers who were displaced as a result of
company downsizing. Many of the displaced workers had participated
in joint pre-dismissal interviews with companies and job placement
agencies. Workers who had participated in these interviews were found
to express a more positive adjustment to their dismissal than displaced
workers who had not participated in such efforts. Individuals who did
participate in the QOLT assessments and interventions were found to
increase their morale and reduce some of the negative outcomes that
can occur as a result of downsizing.
Community mental health programs have identified problem areas
that could benefit from QOLT. Many communities have been increas-
ingly affected by rising social problems resulting from the economic
downturn. There has also been a noticeable increase in the occurrence of
violence and mental health issues in the workplace. As a response to this
issue, some programs have expanded support for social service referrals to
include marriage and family counseling, child and elder care services.
legal advice, financial planning, and debt counseling ( Walker, 2009 ).
These programs have also seen fit to expand service referrals that
should offer a challenge to researchers, service providers, and government
programs to develop new approaches including QOLT as a way to address
involuntary work loss. Job displacement during this recent economic
downturn should be viewed as a long-term social issue. This will require
comprehensive and collaborative societal support that must also address
diminishing employment labor contracts and disappearing pension bene-
fits. It will require sustained and increased human resources to address real
and perceived increases
in future job instability and related QoL
Case Study: Using QOLT and Work Loss Experiences
The QOLT assessment and CASIO intervention was used as a tool in
assisting the following client. The process demonstrates the unique feel-
ings, hopes, goals, values, and levels of life satisfaction that can be felt by
an individual. This client came to an inner- city, faith-based social ser-
vices agency initially requesting employment assistance after being laid off
from work. During the QOLT initial interview process it was clear that
this individual had very important personal priorities beyond their recent
work loss. After administering the CASIO intervention technique and
QOLT Weighted Satisfaction Profile, the measures revealed the following.
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